Menu Path: Customer Service Inquiries Orders Customer Backorder Inquiry
View backorders for a customer.
Use Customer Backorder Inquiry to display orders on backorder for customers that may or may not have sufficient inventory for backorder release. You can drill-down on an order to view the back ordered line items for the order.
Button |
Description |
Exit |
Click this button to close the Customer Backorder Inquiry window. |
Show Data |
Click this button to display backorders for a selected customer. |
Field or Button |
Description |
Select whether to display backorder information for a customer or billing customer. |
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Enter a customer code for which to display backorder information, or click the Lookup button to select a customer code. This field is only available if the Customer radio button is selected. |
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Enter a billing customer code for which to display backorder information, or click the Lookup button to select a billing customer code. This field is only available if the Billing Customer radio button is selected. |
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Enter a customer name for which to display backorder information, or click the Lookup button to select a customer name. This field is only available if the Customer radio button is selected. |
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Enter a billing customer name for which to display backorder information, or click the Lookup button to select a billing customer name. This field is only available if the Billing Customer radio button is selected. |
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This grid displays backorders for the selected customer. Double-click an order to display Line Items, which allows you to view backorder line item information. |