Question: How does the order class default during order entry?
Answer: A user’s order class default can be set up in User Extended Options. If you want the order class to default from the customer, it can be set up on the Options tab in Customer Maintenance.
Note If a default order class is set up for both the customer and the user, the customer’s order class takes precedence.
Question: How is the order class determined for imported EDI orders?
Answer: The order class used is the first order class found in the following hierarchy:
Import file
Trading partner
Customer
User