Manual Hold Reason Maintenance

Menu Path: Customer Service $Images\bluerarw.gif$ Module Setup $Images\bluerarw.gif$ Sales Orders $Images\bluerarw.gif$ Manual Hold Reason Maintenance

Purpose

Maintain manual hold reason codes.

Overview

Use Manual Hold Reason Maintenance to create, update, and delete manual hold reason codes. Manual hold reason codes are used to describe the reason an order is manually put on hold.

Creating Manual Hold Reason Codes

To create a manual hold reason code:

Click the New button in the ribbon.
Enter the reason code in the Reason Code field.
Enter a description of the reason code in the Description field.
If the reason code is not active, clear the Active check box.
Click the OK button in the ribbon. The manual hold reason code is created.

Ribbon Home Tab Buttons

Button	Description
Exit	Click this button to close the Manual Hold Reason Maintenance window.
New	Click this button to create a new manual hold reason code. This button is only available if the Main tab is displayed.
Update	Click this button to update the selected manual hold reason code. This button is only available if the Main tab is displayed.
Delete	Click this button to delete the selected manual hold reason code. This button is only available if the Main tab is displayed.
OK	Click this button to accept an action. This button is only available after you click the New, Update, or Delete button in the ribbon.
Cancel	Click this button to cancel an action. This button is only available after you click the New, Update, or Delete button in the ribbon.
Show Data	Click this button to display manual hold reason codes that meet the selected criteria on the Inquiry tab. This button is only available if the Inquiry tab is displayed.
First	Click this button to display the first manual hold reason code. This button is only available if the Main tab is displayed.
Prev	Click this button to display the previous manual hold reason code. This button is only available if the Main tab is displayed.
Next	Click this button to display the next manual hold reason code. This button is only available if the Main tab is displayed.
Last	Click this button to display the last manual hold reason code. This button is only available if the Main tab is displayed.

Fields and Buttons

Field or Button	Description
Reason Code	Enter a manual hold reason code, or click the Lookup button to select an existing manual hold reason code.

Main Tab Fields and Buttons

Field or Button	Description
Description	Enter a description of the manual hold reason code.
Active	Select this check box if the manual hold reason code is active, and can be selected in Lookup windows. This check box is selected by default.

Inquiry Tab Fields and Buttons

Note This tab is disabled if you are creating or editing a manual hold reason code.

Field or Button	Description
All Reason Codes	Select this check box to display all manual hold reason codes. This check box is selected by default.
Reason Code	Enter a manual hold reason code to display, or click the Lookup button to select a manual hold reason code. This field is only enabled if you clear the All Reason Codes check box.
Active/Inactive/Both	Select whether to display active, inactive, or both active and inactive manual hold reason codes.
Manual Hold Reason Codes	This grid displays manual hold reason codes after you click the Show Data button in the ribbon. Double-click a manual hold reason code to select it and display information for it on the Main tab.