On Hold Reason

Menu Path: None

To use On Hold Reason, click the Reason button in Order Entry for an order that is on hold.

Purpose

View the reason an order is on hold.

Overview

Use On Hold Reason to display the reason an order is on hold in Order Entry.

Ribbon Home Tab Buttons

Button

Description

Exit

Click this button to close the On Hold Reason window.

Main Tab Fields and Buttons

Field or Button

Description

Reason

This field displays the reason the order is on hold. For more information, see Orders On Hold.

Manual Hold Reason

This field displays the reason the order is on manual hold. This field is only available if the order is on manual hold, and a manual hold reason code was entered when the order was placed on hold.

Manual Hold Note

This field displays information about why the order was put on hold. This field is only available if the order is on manual hold, and a manual hold note was entered when the order was placed on hold.