Team Selection

Menu Path: None

To use Team Selection, click the Global Update button in the ribbon in Chargeback Team Maintenance, Credit Team Maintenance, Collection Team Maintenance, or Customer Service Team Maintenance.

Purpose

Select a team to which to assign customers.

Overview

Use Team Selection to select a chargeback, credit, collection, or customer service team to which to assign customers that are currently assigned to another team.

Ribbon Home Tab Buttons

Button

Description

Exit

Click this button to close the Team Selection window without assigning customers from one team to another team.

OK

Click this button to assign customers to the selected team. After you click this button, the Warning dialog box appears, and asks you to confirm whether you want to assign customers to the selected team.

General Tab Fields and Buttons

Field or Button

Description

Please Choose a Team

This grid displays chargeback, credit, collection, or customer service teams. Select the team to which you want to assign customers that are currently assigned to another team.