Users Logged In Utility
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Users Logged In Utility

Menu Path: System Administration Images\bluerarw.gif Utilities Images\bluerarw.gif Users Logged In Utility

Purpose

View information about users that are logged in.

Overview

Use Users Logged In Utility to display a list of users that are logged into the software and Scheduling Assistant workers. For each logged in user, you can view information about the user's MSI, appserver, and the last program used. You can also view database loading information. If necessary, you can disconnect the user from the software.

You can view the total number of Scheduling Assistant workers being used, and the total number of users that are logged into the software, logged in as pack station users, logged into Wireless Warehouse, and that are using API's. You can also view the maximum number of licenses your company can use for each license type.

Ribbon Home Tab Buttons

Button

Description

Exit

Click this button to close the Users Logged In Utility window.

Show Data

Click this button to display users that are currently logged into the software in the Users grid.

Disconnect User

Click this button to end the selected user's Apprise client session.

Note The user may still remain connected to the appserver for several minutes.

Main Tab Fields and Buttons

Field or Button

Description

Users

This grid displays all users that are currently logged into the software. Click a user to view information specific to the user. Users that are logged in multiple times are highlighted in red. This grid includes the following columns:

  • User ID - This column displays the user ID of each user that is currently logged in.

  • System ID - This column displays the system ID of each user that is currently logged in.

  • Type - This column displays the type of each user that is currently logged in.

  • Appserver - This column displays the appserver for each user that is currently logged in.

  • Connection ID - This column displays the connection ID for each user that is currently logged in. You can use this to locate the computer of an open connection.

NOTE This grid also displays information for Scheduling Assistant workers.

MSI Build

This field displays the MSI build number for the selected user.

Build Date

This field displays the MSI build date for the selected user.

Appserver

This field displays the appserver for the selected user.

Screen Name

This field displays the name of the last window the selected user accessed or the task name for a Scheduling Assistant worker.

Program Name

This field displays the file name of the last program the selected user accessed, or the task ID for a Scheduling Assistant worker.

Date

This field displays the date the selected user last opened the window displayed in the Screen Name field, or the date of the task for a Scheduling Assistant worker.

Time

This field displays the time the selected user last opened the window displayed in the Screen Name field, or the time of the task for a Scheduling Assistant worker. 

DB Sample Time

This field displays the time elapsed (in seconds) since clicking the Show Data button in the ribbon.

DB Access

This field displays the number of times the selected user pulled records from the database cache. The database cache is a temporary storage of data in the database. Normally, data is stored on the disk and after it is called (for example, by a user running a report), data is moved to the cache. If the same user (or a different user) calls for the same data, data is pulled from the cache (which is faster than from the disk).

DB Reads

This field displays the number of times the selected user pulled records from the disk. If this value is high, it may indicate a bad index is being used in a database query.

DB Writes

This field displays the number of times the selected user wrote to the database (for example, when creating a new sales order).

Apprise Users (Totals)

This field displays the total number of Apprise users that are logged in. This field is highlighted in yellow if two or fewer Apprise users are available, and highlighted in red if no Apprise users are available.

Wireless Users (Totals)

This field displays the total number of Wireless Warehouse users that are logged in. This field is highlighted in yellow if two or fewer Wireless Warehouse users are available, and highlighted in red if no Wireless Warehouse users are available.

Pack Station Users (Totals)

This field displays the total number of pack station users that are logged in. This field is highlighted in yellow if two or fewer pack station users are available, and highlighted in red if no pack station users are available.

API Users (Totals)

This field displays the total number of API users that are logged in. This field is highlighted in yellow if two or fewer API users are available, and highlighted in red if no API users are available.

SA Workers (Totals)

This field displays the total number of Scheduling Assistant workers being used.

Mobile Sales Rep Users (Totals)

This field displays the total number of mobile sales rep users that are logged in.

Apprise Users (Licenses)

This field displays the total number of Apprise users that are licensed.

Wireless Users (Licenses)

This field displays the total number of Wireless Warehouse users that are licensed.

Pack Station Users (Licenses)

This field displays the total number of pack station users that are licensed.

API Users (Licenses)

This field displays the total number of API users that are licensed.

SA Workers (Licenses)

This field displays the total number of Scheduling Assistant workers that are licensed.

Mobile Sales Rep Users (Licenses)

This field displays the total number of mobile sales rep users that are licensed.