Bookings Reason

Menu Path: None

To use Bookings Reason, edit an order of an order class for which bookings reason codes are required.

Purpose

Enter a bookings reason code for a changed order.

Overview

Use Bookings Reason to enter a bookings reason code for an order that you have changed.

Ribbon Home Tab Buttons

Button

Description

OK

Click this button to close the Bookings Reason window, and enter the selected bookings reason code for the order change.

Fields and Buttons

Field or Button

Description

Reason Code

Enter a bookings reason code, or click the Lookup button to select a bookings reason code. For information on setting up bookings reason codes, see Bookings Reason Code Maintenance.

Main Tab Fields and Buttons

Field or Button

Description

Description

This field displays a description of the bookings reason code.

Type

This field indicates whether the bookings reason code is a customer or internal type reason code. This is informational only.

Example You can use a customer type bookings reason code for when a customer has decided they want to change the required date on an order. You can use an internal type bookings reason code for when a customer service representative needs to change an order.