Automatic Order Acknowledgment

To set up automatic order acknowledgments for a customer:

1. In Location Maintenance, select the Allow Automatic Order Acknowledgments check box for the location from which the customer orders.

2. In Customer Maintenance, select the Require Order Acknowledgment check box on the Options tab, and verify the customer has a primary contact listed on the Contacts tab. Double-click the primary contact, and verify the contact has an email address, fax number, or printed address in Contact Maintenance. Click the Documents button in the ribbon, and verify that documents are set up, which detail the form and type of order acknowledgment.

Note When an automatic order acknowledgment is sent, a note is automatically added to the order.