A replacement sales order is a sales order that is generated from a return order to replace all or part of the original sales order.
To generate a replacement sales order:
Select the Generate Replacement Sales Order check box for a return order in Order Entry or Order Edit.
Note The return order class must allow replacement sales order generation.
Enter line items for the return order in O/E Line Item Entry. Select the check box in the Generate Replacement S/O grid column for each line item you want to include on the replacement sales order.
Finish creating the return order.
Click the Generate Replacement Order button in the ribbon in Order Entry or Order Edit.
Create the replacement sales order in Replacement Sales Order Create.