Order Status FAQ

Question: What are the order status options?

Answer: The order status changes automatically as an order is processed for shipment. The following table lists order status options:

Order Status

Description

Open

Order line items have not yet been picked or confirmed. An open order may additionally be placed on credit hold or margin hold. For more information on credit holds, see Credit Checking Logic FAQ. For more information on margin holds, see Gross Margin Testing FAQ.

In Pick

Order line items have pick demands but pick demand confirmation has not yet taken place.

Partially Confirmed

Order line items have pick demands that are only partially confirmed. Line items on the order that have not been picked can be products that have not been allocated due to backorders, or future allocations.

Confirmed

Order line items that have pick demands that are confirmed. There may be one or more pick demands for the order, and there are no other products to pick.

Fully Confirmed

All order line items have been picked and confirmed in full. No other order line items are to be picked for this order. Inventory has been adjusted.

Closed

The order has completed the picking, confirmation, inventory adjustment, and invoicing process.

Part. Received

At least one order line item has been received for a return order. However, the products for the order have not been fully received.

Fully Received

All order lines have been received for a return order.

Part. Restocked

At least one line item on the return order receipt was confirmed for a return order. However, the products for the order have not been fully restocked.

Fully Restocked

The return order receipt was fully confirmed for a return order.

Voided

The order was voided and you can no longer pick or confirm line items for it.

For more information, see Order Status is Error FAQ.