Purchase Order Receipt Complete with Zero Quantity FAQ

Question: I accidentally received a purchase order complete with zero quantity. Is there any way to fix this?

Answer: If the receipt was not posted or reconciled, you can edit the purchase order in Purchase Order Maintenance and update the receipt complete status of the order's line items, as follows:

1. Select the purchase order in Purchase Order Maintenance.

2. Click the Edit button in the ribbon.

3. Click the Items tab.

4. Click the Edit Items button in the ribbon. The PO Line Item Entry window appears.

5. In the Items grid, clear the check box in the Rcpt. Cmp column for the products.

6. Click the OK button in the ribbon.

7. Click the OK button in the ribbon. The purchase order is updated.

You can now create receipts against the purchase order. For more information, see Receipt Complete.