Write Off Reason Maintenance

Menu Path: Accounts Receivable $Images\bluerarw.gif$ Customer Payments $Images\bluerarw.gif$ Setup $Images\bluerarw.gif$ Write Off Reason Maintenance

Purpose

Define valid write-off reason codes.

Overview

Use Write Off Reason Maintenance to define valid write-off reason codes for writing off accounts receivable transactions. Every write-off must be assigned a valid write-off reason code.

The following table lists examples of write-off reason codes.

Write-Off Reason Code	Description
Bankrupt	The customer went out of business.
Sales Promo	A customer chargeback for a sales promotion, written off to a sales promotion general ledger account.
Penalty	A customer chargeback penalty for shipping incorrect products.

Adding Write-Off Reason Codes

To add a new write-off reason code:

Click the New button in the ribbon.
Enter a write-off reason ID in the Write-Off Reason Code field.
Enter a description of the write-off reason in the Description field.
Enter a default general ledger account number or name for the write-off reason code in the Write-Off Default G/L Account or Write-Off Default G/L Name field.
Enter a payment discount program in the Payment Discount Program field.
Select the Used in Commission Calculation check box if you want commissions to be affected by the write-off reason.
Click the Profitability tab.
Enter a scorecard profit category and subcategory code in the Profit Category Code and Profit Subcategory Code fields.
Click the OK button in the ribbon. The write-off reason code is created.

Updating Write-Off Reason Codes

To update a write-off reason code:

Display the write-off reason code you want to update.
Click the Update button in the ribbon.
Update the write-off reason code information as necessary.
Click the OK button in the ribbon. The write-off reason code is updated.

Deleting Write-Off Reason Codes

To delete a write-off reason code:

Display the write-off reason code you want to delete.
Click the Delete button in the ribbon.
Click the OK button in the ribbon. The write-off reason code is deleted.

Note You cannot delete a write-off reason code if it was used for a write-off.

For database information for this window, see Write Off Reason Maintenance Database Information.

Ribbon Home Tab Buttons

Button	Description
Exit	Click this button to close the Write Off Reason Maintenance window.
New	Click this button to create a new write-off reason. This button is only available if the Main or Profitability tab is displayed.
Update	Click this button to update the selected write-off reason. This button is only available if the Main or Profitability tab is displayed.
Delete	Click this button to delete the selected write-off reason. This button is only available if the Main or Profitability tab is displayed.
OK	Click this button to accept an action. This button is only available if you click the New, Update, or Delete button in the ribbon.
Cancel	Click this button to cancel an action. This button is only available if you click the New, Update, or Delete button in the ribbon.
Show Data	Click this button to display write-off reason codes in the grid on the Inquiry tab. This button is only available if you click the Inquiry tab.
First	Click this button to display the first write-off reason. This button is only available if the Main or Profitability tab is displayed.
Prev	Click this button to display the previous write-off reason. This button is only available if the Main or Profitability tab is displayed.
Next	Click this button to display the next write-off reason. This button is only available if the Main or Profitability tab is displayed.
Last	Click this button to display the last write-off reason. This button is only available if the Main or Profitability tab is displayed.

Fields and Buttons

Field or Button	Description
Write-Off Reason Code	Enter the short name or code describing the write-off reason, or click the Lookup button to select an existing write-off reason code.

Main Tab Fields and Buttons

Field or Button	Description
Description	Enter a detailed description of the write-off reason.
Write-Off Default G/L Account	Enter the general ledger account to use as a default for the write-off reason code, or click the Lookup button to select an account.
Write-Off Default G/L Name	Enter the name of the general ledger account to use a default for the write-off reason code, or click the Lookup button to select an account name.
Payment Discount Program	Enter the payment discount program for the write-off reason.
Used in Commission Calculation	Select this check box if commissions are affected when using the write-off reason.

Profitability Tab Fields and Buttons

Field or Button	Description
Profit Category Code (Customer)	Enter a customer scorecard profit category code for the write-off reason, or click the Lookup button to select a customer scorecard profit category code. This category code is used for a write-off if no category code is set up for the general ledger account of the write-off. For information on setting up scorecard profit categories, see Scorecard Profit Category Maintenance.
Profit Subcategory Code (Customer)	Enter a customer scorecard profit subcategory code for the write-off reason, or click the Lookup button to select a customer scorecard profit subcategory code. This subcategory code is used for a write-off if no subcategory code is set up for the general ledger account of the write-off. For information on setting up scorecard profit subcategories, see Scorecard Profit Category Maintenance.
Profit Category Code (Supplier)	Enter a supplier scorecard profit category code for the write-off reason, or click the Lookup button to select a supplier scorecard profit category code. This category code is used for a write-off if no category code is set up for the general ledger account of the write-off. For information on setting up scorecard profit categories, see Scorecard Profit Category Maintenance.
Profit Subcategory Code (Supplier)	Enter a supplier scorecard profit subcategory code for the write-off reason, or click the Lookup button to select a supplier scorecard profit subcategory code. This subcategory code is used for a write-off if no subcategory code is set up for the general ledger account of the write-off. For information on setting up scorecard profit subcategories, see Scorecard Profit Category Maintenance.
Profit Category Code (Product)	Enter a product scorecard profit category code for the write-off reason, or click the Lookup button to select a product scorecard profit category code. This category code is used for a write-off if no category code is set up for the general ledger account of the write-off. For information on setting up scorecard profit categories, see Scorecard Profit Category Maintenance.
Profit Subcategory Code (Product)	Enter a product scorecard profit subcategory code for the write-off reason, or click the Lookup button to select a product scorecard profit subcategory code. This subcategory code is used for a write-off if no subcategory code is set up for the general ledger account of the write-off. For information on setting up scorecard profit subcategories, see Scorecard Profit Category Maintenance.

Inquiry Tab Fields and Buttons

Note This tab is disabled if you are creating, editing, or deleting a write-off reason code.

Field or Button	Description
Write-Off Reason Codes	This grid displays write-off reason code information after you click the Show Data button in the ribbon. Double-click a write-off reason code to display it on the Main tab.