Menu Path: Credit and Collections Credit Check Processing Credit Task Refresh
Create or update credit tasks.
Use Credit Task Refresh to create and/or update credit tasks that appear in Credit Task Management, as well as other date-specific updates. Credit Task Refresh should be run for all customers during off-hours (e.g., 1 AM each morning) using Scheduling Assistant.
Use the database server as Scheduling Assistant to complete the refresh process quickly.
This program is unbundled into several processing sections:
Creation of new credit tasks
Closing of existing credit tasks
The Creation and/or Closing sections of this program are also executed in the background for specific customers in certain programs (see table below). This helps to keep Credit Task Management up-to-date dynamically throughout the day, rather than having to wait until the next day for updated information.
The following table lists programs that create or close each type of credit task.
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Credit Task Refresh |
Credit Checking |
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Credit Hold |
Close |
Create |
Create/Close |
Close |
|
Review Date |
Create |
|
Create |
|
Close |
Credit Alert |
Create/Close |
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Create/Close |
Create/Close |
|
Over Limit |
Close |
Create |
Create/Close |
Create/Close |
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The following table lists the processing performed when you refresh credit tasks.
Refresh Process |
Description |
Creates review date credit tasks |
Review dates are defined for credit customers on the Credit Dates tab in Customer Credit Rule Maintenance. A credit task is created for every review date as it occurs. Example 6/30/20 is entered in the Next Credit Review Date field for Customer A. If Credit Task Refresh is run on 6/30/20, a credit task is created. If Credit Task Refresh is not run on 6/30/20, but is run on 7/2/20, a credit task is still created. If a credit task has been created already for the entered review date, and is not yet closed, another credit task is not created. Note If a review date credit task is closed, update the review date to a future date so that another credit task is created at some time in the future. |
Creates credit alert credit tasks |
Credit alerts are defined for credit customers on the Credit Alert tab in Customer Credit Rule Maintenance. A credit task is created for a credit customer if a payment statistic falls outside of the range of the credit alert triggers setup. Note The Use Credit Alerts check box must be selected for the customer (or the customer's default credit group or credit division) for credit alert credit tasks to be created. |
Implements future credit rules |
Certain credit rules can be set up in Customer Credit Rule Maintenance with future effectivity dates. When that future date arrives, the changes are made. These credit rules include:
Note The software searches the Credit Changes table to determine what changes have not yet been completed (update-completed in ar-credit-changes). |
Attempts to release credit hold tasks |
The software looks at all credit hold tasks to evaluate whether the related sales orders can be released from credit hold based on current credit rules. |
Attempts to release over limit tasks |
The software looks at all credit hold tasks to evaluate whether the related sales orders can be released from credit hold based on current credit rules, and if released, whether a related over limit task can be closed. |
Determines if future orders can be credit checked |
Future orders marked as pending credit check are re-evaluated to determine if they are now within the time frame to be credit checked. If the order’s required date minus the future credit check days is less than or equal to today’s date, then credit checking is performed on the sales order. Example A sales order’s required date is 6/30/20. The future credit check days is 5. The credit check will be performed on or after 6/25/20. |
Button |
Description |
Exit |
Click this button to close the Credit Task Refresh window. |
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Click this button to refresh credit tasks for the selected range of credit customers. |
Field or Button |
Description |
Select this check box to refresh credit tasks for all credit customer names. This check box is selected by default. |
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Enter the first customer name in a range of credit customers for which to refresh credit tasks, or click the Lookup button to select a customer name. This field is only enabled if you clear the All Customer Names check box. |
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Enter the last customer name in a range of credit customers for which to refresh credit tasks, or click the Lookup button to select a customer name. This field is only enabled if you clear the All Customer Names check box. |
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Select this check box to refresh credit tasks for all credit customer codes. This check box is selected by default. |
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Enter the first customer code in a range of credit customers for which to refresh credit tasks, or click the Lookup button to select a customer code. This field is only enabled if you clear the All Customer Codes check box. |
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Enter the last customer code in a range of credit customers for which to refresh credit tasks, or click the Lookup button to select a customer code. This field is only enabled if you clear the All Customer Codes check box. |
Field or Button |
Description |
Output Option |
Select one of the following output options:
|
Save Report File |
Select this check box to save the Crystal Reports report (.rpt) file for the report to the folder entered in the Report Working Directory field for your user ID in User Profile Maintenance. You can use the report file to customize the report. For more information, see Crystal Reports FAQ. This check box is only available if you select the Screen radio button. |
Save Access Database File |
Select this check box to save the Access database (.mdb) file for the report to the folder entered in the Report Working Directory field for your user ID in User Profile Maintenance. You can use the Access database file to customize the report. For more information, see Crystal Reports FAQ. This check box is only available if you select the Screen radio button. |
Output File Type |
|
Specify File Name |
|
Output Directory |
Enter the location for the output report, or click the Lookup button to navigate to and select a location. This field is only available if the Specify File Name check box is cleared. |
Output File Name |
|
Excel Format Name |
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Format Maintenance |
Click this button to display Excel Format Maintenance, which allows you to set up Excel formats. This button is only available if you select the Excel radio button. |
Save As Type |
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Include header |
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Delimiter |
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Enclosing Character |
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Printer |
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Subject |
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Report File Prefix |
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Add Additional Comments |
Select this check box if you want to include additional comments with the emailed report. If you select this check box, the Additional Comments window appears after you click the Print button in the ribbon, and allows you to enter the comments. This check box is only available if you select the Email radio button. |
Print Full Heading on All Pages |
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Print Title Line on All Pages |
|
Report Language 1 |
|
Report Language 2 |
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Horizontal Shading |
|
Collate |
Select this check box to collate the printed copies of the report (if you are printing multiple copies of the report). This check box is cleared by default, and is only enabled if you select the Printer radio button and enter a value greater than 1 in the Number of Copies field. Example You are printing five copies of a 20 page report to distribute to five different people. Leave this check box selected, so that pages 1-20 of the first copy prints, then pages 1-20 of the second copy, etc. If you clear this check box, five copies of page 1 prints, then five copies of page 2, etc. |
Horizontal Shading Color |
|
Number of Copies |
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Process |
Select whether the task is run now or run by Scheduling Assistant. If you select the Schedule radio button, you can specify when the task occurs, and optionally set up an alert to be created when the task completes. These radio buttons are only enabled if the Disable Scheduling Assistant check box is cleared for your user ID in User Profile Maintenance. Note If you select the Schedule radio button, you cannot output to the screen. |
Time |
|
Date |
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Task Occurs |
Select one of the following options:
These radio buttons are only enabled if you select the Schedule radio button. |
Frequency |
These radio buttons are only available if you select the Every radio button. |
Day of Week |
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Repeat Every X Days |
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Repeat On |
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Repeat Every X Minutes |
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Triggering Task Id |
|
Triggering Task Name |
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Triggering Task Description |
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Task Description |
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Scheduling Assistant Queue |
Enter an active Scheduling Assistant queue for the task, or click the Lookup button to select a Scheduling Assistant queue. This defaults to the default queue for your user ID. This field is only enabled if you select the Schedule radio button, and you are assigned to a queue other than the Default queue. |
External Email |
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Screen Alert |
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Internal Email |
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Report Files |
This grid displays report files set up for the report, and is only available if report files are set up for the program in Report File Maintenance. This grid includes the following columns:
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