Menu Path: Customer Service Order Options Incentives Incentive Goal Maintenance
Set up and maintain incentive goals.
Use Incentive Goal Maintenance to view, create, edit, copy, and delete incentive goals.
To create an incentive goal:
Click the New button in the ribbon.
Enter a name for the incentive goal in the Incentive Goal Name field.
Select a goal type for the incentive goal.
Enter the date range of the incentive goal in the Start Date and End Date fields.
If you selected a type other than Manual in step 3, click the Lookup button for the U/M field and select a unit of measure for the incentive goal.
Select options for the incentive goal.
Click the OK button in the ribbon. The incentive goal is created.
Button |
Description |
Exit |
Click this button to close the Incentive Goal Maintenance window. |
New |
Click this button to create a new incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Update |
Click this button to update the selected incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Copy |
Click this button to copy the selected incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Delete |
Click this button to delete the selected incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
OK |
Click this button to accept an action. This button is only available if you click the New, Update, Copy, or Delete button in the ribbon. |
Cancel |
Click this button to cancel an action. This button is only available if you click the New, Update, Copy, or Delete button in the ribbon. |
Import Tiers |
Click this button to display Incentive Goal Sales Representative Tiers Import, which allows you to import sales representative tiers from an external file into an incentive goal you are creating or editing. This button is only available after you click the New or Update button in the ribbon, and if you select a goal type other than Manual. |
Show Data |
Click this button to display incentive goals based on the selected criteria on the Inquiry tab. This button is only available if you click the Inquiry tab. |
First |
Click this button to display the first incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Prev |
Click this button to display the previous incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Next |
Click this button to display the next incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Last |
Click this button to display the last incentive goal. This button is only available if a tab other than the Inquiry tab is displayed. |
Field or Button |
Description |
Enter an existing incentive goal ID, or click the Lookup button to select an existing incentive goal ID. The incentive goal ID is automatically assigned when creating a new incentive goal. Incentive goal ID's have the prefix IG. |
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Enter an incentive goal name, or click the Lookup button to select an existing incentive goal name. |
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Enter an incentive program ID, or click the Lookup button to select an existing incentive program ID. You can use this field as an optional additional method of identifying incentive goals. |
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Select one of the following goal types:
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This check box is selected if the incentive goal is closed. Incentive goals are closed in Incentive Calculation. |
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Enter a start date for the incentive goal, or click the drop-down arrow to select a start date. |
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Enter an end date for the incentive goal, or click the drop-down arrow to select an end date. |
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Select this check box if the incentive goal is for all sales representatives. This check box is selected by default. |
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Select whether the incentive goal is for a specific sales representative or sales team. This radio set is only enabled if the All check box to the left of it is cleared. |
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Enter a sales representative for the incentive goal, or click the Lookup button to select a sales representative. This field is only available if the Sales Representative radio button is selected, and only enabled if the All check box to the left of it is cleared. |
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Enter a sales team for the incentive goal, or click the Lookup button to select a sales team. This field is only available if the Sales Team radio button is selected. |
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This field displays the type of sales representative entered in the Sales Representative field. This field is only available if the Sales Representative radio button is selected. |
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This field displays the description of the sales team entered in the Sales Team field. This field is only available if the Sales Team radio button is selected. |
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Select this check box if the incentive goal is for all customers. This check box is selected by default. |
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Select whether the incentive goal is for a specific customer, customer incentive group, or beverage type. This radio set is only enabled if the All check box to the left of it is cleared. |
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Enter a customer incentive group to exclude from the incentive goal, or click the Lookup button to select a customer incentive group. This field is only available if the All check box to the left of it is selected. |
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Enter a customer code for the incentive goal, or click the Lookup button to select a customer code. This field is only available if the Customer radio button is selected. |
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Enter a customer incentive group for the incentive goal, or click the Lookup button to select a customer incentive group. This field is only available if the Customer Incentive Group radio button is selected, and only enabled if the All check box to the left of it is cleared. |
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Click the Lookup button to select a beverage type of customers for the incentive goal. This field is only available if the Beverage Type radio button is selected. |
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Enter a customer name for the incentive goal, or click the Lookup button to select a customer name. This field is only available if the Customer radio button is selected. |
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This field display the description of the customer incentive group entered in the Exclude Incentive Group or Customer Incentive Group field. This field is only available if the Customer Incentive Group radio button is selected. |
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Select this check box if the incentive goal is for all products. This check box is selected by default. |
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Select whether the incentive goal is for a specific product, product category, product subcategory, or product incentive group. This radio set is only enabled if the All check box to the left of it is cleared. |
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Enter a product code for the incentive goal, or click the Lookup button to select a product code. This field is only available if the Product radio button is selected, and only enabled if the All check box to the left of it is cleared. |
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Enter a product category for the incentive goal, or click the Lookup button to select a product category. This field is only available if the Category or Subcategory radio button is selected. |
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Enter a product incentive group for the incentive goal, or click the Lookup button to select a product incentive goal. This field is only available if the Product Incentive Group radio button is selected. |
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Enter a product name for the incentive goal, or click the Lookup button to select a product name. This field is only available if the Product radio button is selected, and only enabled if the All check box to the left of it is cleared. |
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This field displays the description of the product incentive group entered in the Product Incentive Group field. This field is only available if the Product Incentive Group radio button is selected. |
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Enter a product subcategory for the incentive goal, or click the Lookup button to select a product subcategory. This field is only available if the Subcategory radio button is selected. |
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Click the Lookup button to select a unit of measure for the incentive goal. If the Product radio button is selected and a specific product is entered in the Product Code and Product Name fields, the unit of measure must be a sellable unit of measure for the product. This field is only available for units, sales, and placements incentive goals. |
This tab is only enabled for units, sales, and placements incentive goals.
Field or Button |
Description |
Select this check box if you want to define a placement for a units or sales incentive goal for a placement-based incentive. This check box is only enabled if the Units or Sales radio button is selected. EXAMPLE If you want to create an incentive goal of selling 5 units to each new customer (each placement), select this check box. If you only want to create an incentive goal of selling to new customers, you can leave this check box cleared. |
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Select this check box if each sale of a product with a specific value entered for product user-defined field 4 is considered a separate placement. This check box is only enabled if the Per Placement Goal check box or Placements radio button is selected. Note The label for this field can be set up on the User Labels tab in Customer Service Control Maintenance. |
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Enter the minimum amount sold to qualify as a placement for the goal. This field is only enabled if the Per Placement Goal check box or Placements radio button is selected. |
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Select whether the placement goal is for sales amounts or units sold. These radio buttons are only enabled if the Per Placement Goal check box or Placements radio button is selected. |
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Enter a size constraint for a placement goal. This field is only enabled if the Units radio button to the left of it is selected. |
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Enter a minimum number of values for product user-defined field 4 that must be sold for the goal. Example If product user-defined field 4 is set up for varieties of products, and you want the goal to be that three separate varieties are sold, enter 3 in this field. This field is only enabled if the Product UDF 4 Placement check box is selected. Note The label for this field can be set up on the User Labels tab in Customer Service Control Maintenance. |
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Enter a unit of measure for a size constraint placement goal, or click the Lookup button to select a unit of measure. This field is only enabled if the Units radio button to the left of it is selected. |
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Select this check box to set a range of dates in which customers must not have bought a product if sales are to be considered placements. This check box is only enabled if the Per Placement Goal check box or Placements radio button is selected. |
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Enter the first date in a range of dates for the "Did Not Buy" qualifier, or click the drop-down arrow to select a date. This field is only enabled if the "Did Not Buy" Qualifier check box is selected. |
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Enter the last date in a range of dates for the "Did Not Buy" qualifier, or click the drop-down arrow to select a date. This field is only enabled if the "Did Not Buy" Qualifier check box is selected. |
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Click this button to add a size constraint for placements to qualify for the incentive goal. This button is only enabled if the Units radio button to the left of it is selected. |
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Click this button to remove the selected size constraint in the Sizes grid. This button is only enabled if the Units radio button to the left of it is selected. |
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This grid displays sizes for placements for the incentive goal. Enter a minimum quantity for each size. |
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Select one of the following options:
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Enter the number of tiers for the incentive goal. You can have up to 10 tiers for each incentive goal. |
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This grid displays tiers and units, sales, or placements for each tier of the incentive goal. You can enter the units, sales, or placements for each tier. If the Sales Representative Specific radio button is selected, you can enter separate units, sales, or placements for each sales representative. |
This tab is only enabled for manual incentive goals.
Field or Button |
Description |
Enter a description of the incentive goal, including the tasks a sales representative must perform to accomplish the goal. |
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Enter the number of times the incentive goal can be achieved, or leave 0 in this field if you do not want to set a limit. This must be greater than the values in the Per Sales Representative, Per Customer, and Per Product fields. |
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Enter the number of times the incentive goal can be achieved by each sales representative, or leave 0 in this field if you do not want to set a limit. |
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Enter the number of times the incentive goal can be achieved for each customer, or leave 0 in this field if you do not want to set a limit. |
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Enter the number of times the incentive goal can be achieved for each product, or leave 0 in this field if you do not want to set a limit. |
Field or Button |
Description |
Enter a detailed description of the incentive goal. |
Note This tab is disabled if you are creating, editing, copying, or deleting an incentive goal.
Field or Button |
Description |
Select whether to display open incentive goals, closed incentive goals, or both open and closed incentive goals. |
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Enter a date on which incentive goals ended for which you want to display closed incentive goals, or click the drop-down arrow to select a date. You can leave this field blank to display all closed incentive goals. This field is only enabled if you select the Closed radio button. |
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This grid displays incentive goals after you click the Show Data button in the ribbon. Double-click an incentive goal to select it and display information for it on the Non Manual or Manual tab. |