Order Line Cancellation Reason

Menu Path: None

To use Order Line Cancellation Reason, click the Cancel Line button in the ribbon in O/E Line Item Entry, or cancel an order line in Customer Backorder Allocate or Product Backorder Allocate.

Purpose

Enter an order line cancel reason code for a cancelled order line item.

Overview

Use Order Line Cancellation Reason to enter an order line cancel reason code for a line item you are cancelling on an order. For information on setting up order line cancel reason codes, see Order Line Cancel Reason Code Maintenance.

Ribbon Home Tab Buttons

Button

Description

OK

Click this button to close the Order Line Cancellation Reason window, and enter the selected order line cancel reason code for the cancelled order line item.

Cancel

Click this button to close the Order Line Cancellation Reason window and not cancel the order line item.

Main Tab Fields and Buttons

Field or Button

Description

Reason Code

Enter an order line cancel reason code, or click the Lookup button to select an order line cancel reason code.

Cancellation Comments

Enter any comments to describe in detail why the order line item was cancelled.