Reward Level Bonus Maintenance

If you edit this topic, review Reward Level Bonus Maintenance Database Information.

Menu Path: Customer Service Images\bluerarw.gif Customers Images\bluerarw.gif Customer Rewards Images\bluerarw.gif Setup Images\bluerarw.gif Reward Level Bonus Maintenance

Purpose

Define extra reward level bonus percentages for rewards programs.

Overview

Use Reward Level Bonus Maintenance to define extra reward bonus percentages for customer rewards programs, based exclusively on the level of returns. A typical customer rewards program might have different levels (for example, Gold, Silver, Bronze), and each of those levels might have extra bonuses associated with them based on returns criteria.

Example At the Gold level, if the maximum returns percentage is 10%, then the extra reward bonus is 5%, and if the maximum returns percentage is 8%, then the extra reward bonus is 4%.

For database information for this window, see Reward Level Bonus Maintenance Database Information.

Ribbon Home Tab Buttons

Button

Description

Exit

Click this button to close the Reward Level Bonus Maintenance window.

New

Click this button to create a new rewards level bonus percentage.

Update

Click this button to edit the selected rewards level bonus percentage.

Delete

Click this button to delete the selected rewards level bonus percentage.

Show Data

Click this button to refresh data in the Bonuses grid.

OK

Click this button to accept an action. This button is only available after you click the New, Update, or Delete button in the ribbon.

Cancel

Click this button to cancel an action. This button is only available after you click the New, Update, or Delete button in the ribbon.

First

Click this button to display the first rewards level bonus percentage for the selected rewards program ID.

Prev

Click this button to display the previous rewards level bonus percentage for the selected rewards program ID.

Next

Click this button to display the next rewards level bonus percentage for the selected rewards program ID.

Last

Click this button to display the last rewards level bonus percentage for the selected rewards program ID.

Fields and Buttons

Field or Button

Description

Reward Program ID

Enter a customer rewards program ID, or click the Lookup button to select a rewards program ID. For information on setting up rewards programs, see Reward Program Maintenance.

Name

Enter the customer rewards program name, or click the Lookup button to select a rewards program name. For information on setting up rewards programs, see Reward Program Maintenance.

Reward Level Name

Enter a reward level name, or click the Lookup button to select a reward level name. For information on setting up rewards levels, see Reward Level Maintenance.

Main Tab Fields and Buttons

Field or Button

Description

Maximum Returns Amount

Enter the maximum amount of qualified returns (a return not associated with a customer service error).

Maximum Returns %

Enter the maximum percentage of qualified returns (a return not associated with a customer service error).

Extra Reward Bonus %

Enter the extra reward percentage bonus based on the levels entered in the Maximum Returns Amount and Maximum Returns % fields.

Sort Option

Click the Lookup button to select a sort option to use for sorting the Bonuses grid when you click the Show Data button.

Bonuses

This grid displays information about bonuses for the selected rewards program and level.