Reward Level Maintenance

Menu Path: Customer Service $Images\bluerarw.gif$ Customers $Images\bluerarw.gif$ Customer Rewards $Images\bluerarw.gif$ Setup $Images\bluerarw.gif$ Reward Level Maintenance

Purpose

Define customer rewards levels for rewards programs.

Overview

Use Reward Level Maintenance to define valid rewards levels for customer rewards programs. A typical customer rewards program might have different levels, such as Gold, Silver, and Bronze.

Note You cannot delete a rewards level if it already has customers assigned to it.

For database information for this window, see Reward Level Maintenance Database Information.

Ribbon Home Tab Buttons

Button	Description
Exit	Click this button to close the Reward Level Maintenance window.
New	Click this button to create a new rewards level.
Update	Click this button to edit the selected rewards level.
Delete	Click this button to delete the selected rewards level.
Show Data	Click this button to refresh data in the Rewards Levels grid.
OK	Click this button to accept an action. This button is only available after you click the New, Update, or Delete button in the ribbon.
Cancel	Click this button to cancel an action. This button is only available after you click the New, Update, or Delete button in the ribbon.
First	Click this button to display the first rewards level for the selected rewards program ID.
Prev	Click this button to display the previous rewards level for the selected rewards program ID.
Next	Click this button to display the next rewards level for the selected rewards program ID.
Last	Click this button to display the last rewards level for the selected rewards program ID.
Reward Bonus	Click this button to display Reward Level Bonus Maintenance, which allows you to set up bonus reward amounts for the selected rewards level.

Fields and Buttons

Field or Button	Description
Reward Program ID	Enter a customer rewards program ID, or click the Lookup button to select a rewards program ID. For information on setting up rewards programs, see Reward Program Maintenance.
Name	Enter the customer rewards program name, or click the Lookup button to select a rewards program name. For information on setting up rewards programs, see Reward Program Maintenance.
Reward Level Name	Enter a reward level name, or click the Lookup button to select an existing reward level name.

Main Tab Fields and Buttons

Field or Button	Description
Minimum Net Sales Amount	Enter the minimum net sales amount that needs to be reached for this reward level.
Sequence	Enter the sequence associated with the reward level (if there are multiple levels). The sequence should be entered from smallest reward level to largest reward level.
Maximum Returns Amount	Enter the maximum amount of qualified returns (a return not associated with a customer service error).
Maximum Returns %	Enter the maximum percentage of qualified returns (a return not associated with a customer service error).
Reward Amount	Enter a flat, fixed reward amount associated with reaching this level (for example, $500) if you want to use a fixed amount.
Reward %	Enter a percentage reward amount associated with reaching this level (for example, 5%) if you want to use a percentage amount.
Enter to Select ALL Reward Programs	Select this check box to display information for all rewards programs in the Rewards Levels grid. This check box is selected by default.
Program ID	Enter a customer rewards program ID for which you to want to view information in the Rewards Levels grid, or click the Lookup button to select a rewards program ID.
Program Name	Enter the customer rewards program name for which you to want to view information in the Rewards Levels grid, or click the Lookup button to select a rewards program name.
Rewards Levels	This grid displays information about rewards levels for a specific or all rewards programs.