Menu Path: Customer Service Inquiries Inventory Available to Promise Inquiry
View chronological supply, demand, and availability of a product to project a promise date when quantities are available.
Use Available to Promise Inquiry to display product availability in chronological sequence.
Button |
Description |
Exit |
Click this button to close the Available to Promise Inquiry window. |
Show Data |
Click this button to display orders based on the selected criteria. |
View Promise History |
Click this button to display Promise History, which allows you to view promise date history for the sales order. |
Shipment Inquiry |
Click this button to display Shipment Management, which allows you to view detailed information for the shipment associated with the selected order. This button is only enabled if a shipment is associated with the selected order. |
Container Inquiry |
Click this button to display Container Management, which allows you to view detailed information for the container associated with the selected order. This button is only enabled if a container is associated with the selected order. |
Field or Button |
Description |
Enter a shipping location prefix, or click the Lookup button to select a location prefix. For more information on shipping locations, see Sales Location / Shipping Location. |
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Enter a shipping location name, or click the Lookup button to select a location name. For more information on shipping locations, see Sales Location / Shipping Location. |
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Enter a product code, or click the Lookup button to select a product code. |
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Enter a product name, or click the Lookup button to select a product name. |
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Click the Lookup button to select a unit of measure. For more information on units of measure, see Unit of Measure Fields FAQ. |
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This field displays the on-hand quantity for the selected product in the selected location (including quantity in not available bins). |
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This field displays the allocated quantity for the selected product in the selected location. |
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This field displays the future available quantity for the selected product in the selected location. This is calculated as the quantity currently available plus the quantity on incoming purchase orders minus the quantity of future receipt reservations. |
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Enter the required date for the product, or click the drop-down arrow to select a date. This field defaults to today's date. |
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This field displays the backordered quantity for the product. |
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This field displays the quantity needed for the selected product, which is the sum of the backordered and priority backordered quantities. |
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Enter the quantity the customer requested for the selected product. |
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This field displays the quantity for all open order lines (or just backorders if the Backorders Only check box is selected) with a required date before the required date entered in the Required Date field. |
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Select this check box to only display backorders in the Orders grid. |
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This grid displays pending order summary information, which can include customer orders, purchase orders, finalized work orders, external orders, and transfer in/transfer out order quantities from transfer orders. By default, the grid includes the following columns:
Double-click a sales order to display Order Edit, which allows you to view and update detailed information for the sales order. Note If you are not authorized to use Order Edit, the Order Entry window appears instead, and allows you to view and update information for the order. If you are not authorized to use Order Edit or Order Entry, the Order Inquiry window appears instead, and allows you to view order information for the order. Double-click a purchase order to display Purchase Order Maintenance, which allows you to view and update the purchase order. Note If you are not authorized to use Purchase Order Maintenance, the Purchase Order Inquiry window appears instead, and allows you to view information for the purchase order. Double-click a work order to display Work Order Inquiry, which allows you to view detailed information for the work order. Note If Option 1 is selected for the Available to Promise forecast method parameter, a positive number is entered for the Available to Promise Days forecast method parameter, and Standard is selected for the Forecast Hold forecast method parameter for the product's buying method, the grid includes the following columns:
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This field displays the promise date for the product based on the entered required date and request quantity. This date is calculated based on the scheduled delivery date on purchase orders. |
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These fields display the demand for each month. These fields are only available If Option 1 is selected for the Available to Promise forecast method parameter, and a positive number is entered for the Available to Promise Days forecast method parameter (for the buying method of the product/location). |
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This field displays the total quantity for all displayed orders. This field is only available If Option 1 is selected for the Available to Promise forecast method parameter, and a positive number is entered for the Available to Promise Days forecast method parameter (for the buying method of the product/location). |