Menu Path: Customer Service Invoice Processing Invoice Copy Print
Print copies of invoices with different formats for the main customer and/or billing customer.
Use Invoice Copy Print to accommodate customers with complex shipping and billing structures (for example, buying groups) and related printing requirements. You can print copies of invoices for main customers and/or billing customers, based on the business rules set up for the customer. For more information, see Structure and Concepts.
Example In a simple scenario, a customer places an order, is shipped the product, and is billed directly. In this case, an original invoice can be printed and sent with the shipment in lieu of a packing list. Complications exist when a customer places an order, the invoice is billed to a buying group, and the products are shipped directly to a third party (e.g., a laboratory) for further processing. In this scenario, the following occurs:
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The business rules used to define printing requirements for extra copies of invoices are set up in the Main Customer Invoice Format and Billing Customer Invoice Format fields on the Ship-To tab in Customer Maintenance (these fields are only available after you click the Ship-To Options button in the ribbon), as follows:
Format |
Description |
None |
No invoice is required. |
Invoice |
Print the standard invoice format. |
Packing List/No Prices |
Prints invoices in a packing list format with no prices. To use this format, you must set up a packing list report in External Interface Maintenance with no-price entered in the Associated Program field. |
Packing List/List Prices |
Prints invoices in a packing list format with list prices only. To use this format, you must set up a packing list report in External Interface Maintenance with list-price entered in the Associated Program field. |
Note Based on the selected options, invoices will be selected for printing. Selected invoices can be printed twice - one format for the main customer’s invoice address and another format for the bill-to customer’s invoice address.
Button |
Description |
Exit |
Click this button to close the Invoice Copy Print window. |
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Click this button to output invoices. |
Field or Button |
Description |
Select this check box to print invoices for all reference numbers. This check box is selected by default. This check box is only enabled if you select the Date Range radio button. |
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Enter the first reference number in a range of reference numbers for which you want to print invoices, or click the Lookup button to select a reference number. This field is only enabled if you clear the All Reference #s check box. |
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Enter the last reference number in a range of reference numbers for which you want to print invoices, or click the Lookup button to select a reference number. This field is only enabled if you clear the All Reference #s check box. |
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Select this check box to print invoices for all invoice dates. This check box is selected by default. This check box is only enabled if you select the Date Range radio button. |
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Enter the first invoice date in a range of invoice dates for which to print invoices, or click the drop-down arrow to select a date. This field is only enabled if you clear the All Invoice Dates check box. If you are outputting the report via Scheduling Assistant, you can select a virtual date for this field. |
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Enter the last invoice date in a range of invoice dates for which to print invoices, or click the drop-down arrow to select a date. This field is only enabled if you clear the All Invoice Dates check box. If you are outputting the report via Scheduling Assistant, you can select a virtual date for this field. |
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Select this check box to print invoices for all customer names. This check box is selected by default. |
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Enter the first customer name in a range of customer names for which to print invoices, or click the Lookup button to select a customer name. This field is only enabled if you clear the All Customer Names check box. |
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Enter the last customer name in a range of customer names for which to print invoices, or click the Lookup button to select a customer name. This field is only enabled if you clear the All Customer Names check box. |
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Select this check box to print invoices for all customer codes. This check box is selected by default. |
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Enter the first customer code in a range of customer codes for which to print invoices, or click the Lookup button to select a customer code. This field is only enabled if you clear the All Customer Codes check box. |
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Enter the last customer code in a range of customer codes for which to print invoices, or click the Lookup button to select a customer code. This field is only enabled if you clear the All Customer Codes check box. |
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Select All Unprinted Invoices or Date Range. If you select All Unprinted Invoices, you can only print invoices that have not yet been printed. If you select Date Range, you can specify a range of dates or reference numbers for the invoices you want to print. |
Field or Button |
Description |
Output Option |
Select one of the following output options:
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Save Report File |
Select this check box to save the Crystal Reports report (.rpt) file for the report to the folder entered in the Report Working Directory field for your user ID in User Profile Maintenance. You can use the report file to customize the report. For more information, see Crystal Reports FAQ. This check box is only available if you select the Screen radio button. |
Save Access Database File |
Select this check box to save the Access database (.mdb) file for the report to the folder entered in the Report Working Directory field for your user ID in User Profile Maintenance. You can use the Access database file to customize the report. For more information, see Crystal Reports FAQ. This check box is only available if you select the Screen radio button. |
Output File Type |
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Specify File Name |
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Output Directory |
Enter the location for the output report, or click the Lookup button to navigate to and select a location. This field is only available if the Specify File Name check box is cleared. |
Output File Name |
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Excel Format Name |
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Format Maintenance |
Click this button to display Excel Format Maintenance, which allows you to set up Excel formats. This button is only available if you select the Excel radio button. |
Save As Type |
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Include header |
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Delimiter |
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Enclosing Character |
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Printer |
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Subject |
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Report File Prefix |
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Add Additional Comments |
Select this check box if you want to include additional comments with the emailed report. If you select this check box, the Additional Comments window appears after you click the Print button in the ribbon, and allows you to enter the comments. This check box is only available if you select the Email radio button. |
Print Full Heading on All Pages |
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Print Title Line on All Pages |
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This field displays the language for the invoice(s) you are printing. |
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This field is disabled in this window. |
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Horizontal Shading |
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Collate |
Select this check box to collate the printed copies of the report (if you are printing multiple copies of the report). This check box is cleared by default, and is only enabled if you select the Printer radio button and enter a value greater than 1 in the Number of Copies field. Example You are printing five copies of a 20 page report to distribute to five different people. Leave this check box selected, so that pages 1-20 of the first copy prints, then pages 1-20 of the second copy, etc. If you clear this check box, five copies of page 1 prints, then five copies of page 2, etc. |
Horizontal Shading Color |
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Number of Copies |
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Process |
Select whether the task is run now or run by Scheduling Assistant. If you select the Schedule radio button, you can specify when the task occurs, and optionally set up an alert to be created when the task completes. These radio buttons are only enabled if the Disable Scheduling Assistant check box is cleared for your user ID in User Profile Maintenance. Note If you select the Schedule radio button, you cannot output to the screen. |
Time |
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Date |
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Task Occurs |
Select one of the following options:
These radio buttons are only enabled if you select the Schedule radio button. |
Frequency |
These radio buttons are only available if you select the Every radio button. |
Day of Week |
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Repeat Every X Days |
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Repeat On |
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Repeat Every X Minutes |
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Triggering Task Id |
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Triggering Task Name |
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Triggering Task Description |
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Task Description |
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Scheduling Assistant Queue |
Enter an active Scheduling Assistant queue for the task, or click the Lookup button to select a Scheduling Assistant queue. This defaults to the default queue for your user ID. This field is only enabled if you select the Schedule radio button, and you are assigned to a queue other than the Default queue. |
External Email |
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Screen Alert |
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Internal Email |
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Report Files |
This grid displays report files set up for the report, and is only available if report files are set up for the program in Report File Maintenance. This grid includes the following columns:
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