Menu Path: Accounts Receivable Customer Payments Non Sufficient Funds Reverse Deposit Entry
Reverse deposits that did not clear the banking system (non-sufficient funds).
Use Non Sufficient Funds Reverse Deposit Entry to enter information for payments that were rejected because the payer had non-sufficient funds (NSF) available in the bank account of the payment. You can also add an NSF service charge and print an NSF invoice to be sent to the customer (payer). An NSF invoice is created in the accounts receivable system that is equal to the amount of the payment plus any service charges.
Note For information on setting up NSF service charges, see Group Payment Rule Maintenance or Customer Payment Rule Maintenance.
For customer payments, entering a NSF payment creates a collection task in Collection Task Management and can also result in all future orders going on credit hold if set up in Group Credit Rule Maintenance or Customer Credit Rule Maintenance. The customer’s payment can optionally be reversed. For miscellaneous payments, the original miscellaneous payment general ledger posting is reversed.
Note Before you use this functionality, make sure that the category NSF Charge defaults to a general ledger account in System General Ledger Account Maintenance (otherwise, you may end up with an unbalanced journal entry).
Button |
Description |
Exit |
Click this button to close the Non Sufficient Funds Reverse Deposit Entry window. |
Show Data |
Click this button to refresh non-sufficient deposits data. |
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Click this button to display, output, email, or print the NSF invoice, which you can send to the customer. Note The NSF invoice uses A4 size paper. If you are outputting to a printer, verify the correct paper is loaded before printing. |
Remarks |
Click this button to display Remark Entry, which allows you to enter remarks that print on the NSF invoice, which you will send to the customer. |
Button |
Description |
Select |
Click this button to display Select a New Batch, which allows you to select a previously created batch. |
Open |
Click this button to display Open a New Batch, which allows you to create a new batch. |
Close |
Click this button to display Close A Batch, which allows you to close a batch. |
Edit |
Click this button to display Edit A Batch, which allows you to edit an existing batch. |
Post |
Click this button to display Accounts Receivable Post, which allows you to post payments for the selected batch. |
Field or Button |
Description |
This field displays the open batch (if one is still open). You can use the Select, Open, Edit, and Close buttons on the Batch tab in the ribbon to work with batches. Note The batch numbering sequence is shared by Deposit Entry, Non Sufficient Funds Reverse Deposit Entry, and Factor Receivables Entry, but you must use a separate batch for each type of entry. If you attempt to use the same batch number for any of these programs, a warning message appears, and you must select a different batch number. Note It is highly recommended that you use a separate batch for non-sufficient funds payments received for each day, and post to the general ledger only when you have completely entered the entire batch. This will help out during the bank reconciliation process, and will make the cash account information in Account Detail Inquiry more meaningful. |
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This field displays the description of the batch. |
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The field displays the number of non-sufficient funds payments in the batch. |
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This field displays the total non-sufficient funds deposit amount in the currency selected. |
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Enter the currency of the deposit, or click the Lookup button to select the currency. The currency defaults to the general ledger currency. Note A deposit batch can only have one currency. After you enter a payment for this deposit batch, you cannot change the currency. |
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Enter a bank account for the deposit batch, or click the Lookup button to select a bank account. You can only select a general ledger account that is in the Cash general ledger category. This field defaults to the account entered for your user ID in User Extended Options. Note A deposit batch can only have one account. After you enter a payment for this deposit batch, you cannot change the account. |
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Click the Lookup buttons to select the period and year for the deposit. These fields default to the default accounts receivable general ledger period. |
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Enter the date the payment was rejected by the bank or financial institution, or click the drop-down arrow to select the date. |
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Select the deposit type. You can select one of the following types:
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Enter the customer code of the customer associated with the payment, or click the Lookup button to select the customer code. This field is only available if you select the Customer Payment radio button. |
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Enter a name for the payment. This field is only available if you select the Miscellaneous Payment radio button. |
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Select this check box if you want the customer to be retained from the previously-entered customer. This check box is only enabled if you select the Customer Payment radio button. Example The customer has multiple NSF payments. You can then select this check box to avoid having to enter the customer for each payment. |
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Select this check box to use the paying customer for the payment. Example Customer A is set up as a paying customer for Customer B. If you select this check box, and then enter Customer B's customer code or name in the Customer Code or Customer Name field, the software substitutes Customer A's customer code and name so that the paying customer is used for the payment. This check box is only enabled if you select the Customer Payment radio button. For information on setting up paying customers, see Customer Maintenance. |
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Enter the customer name of the customer associated with the payment, or click the Lookup button to select the customer name. This field is only available if you select the Customer Payment radio button. |
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This field displays the original payment amount of the selected payment ID. |
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Click this button to add the NSF payment (and back out the original payment if the Backout Original Payment check box is selected). Note After you click this button, the customer’s accounts receivable balance is adjusted by the NSF payment amount. |
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Enter the check number or payment identification number associated with the NSF payment, or click the Lookup button to select a check number or payment identification number for the selected customer. |
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This field displays the payment method. |
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Enter any service charge amount associated with the non-sufficient funds payment. This field is only enabled if you select the Customer Payment radio button. For information on setting up NSF service charges, see Group Payment Rule Maintenance or Customer Payment Rule Maintenance. |
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Click this button to clear the current NSF payment information. |
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Enter the transaction reference number for the payment, or click the Lookup button to select the transaction reference number. This field defaults to the transaction number for the selected payment ID if the payment ID is only associated with one payment. |
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Select this check box to back out the original deposit and undo all payment applications for it. This check box is only available if the Customer Payment radio button is selected. |
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This field displays the total amount rebilled, which is equal to the payment amount and any NSF service charge. This is the amount that will appear as an open receivable (with a reference type of NS) until the customer pays it (if it is a customer payment). |
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Click this button to remove the selected payment from this deposit. Note After you click this button, the customer’s accounts receivable balance is adjusted by the payment amount being removed. |
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Enter the folder path and file name for the scanned image of the customer’s check, or click the Lookup button to navigate to and select the file. |
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This grid displays non-sufficient funds payments that have been entered in the current batch. This grid includes the following columns:
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Field or Button |
Description |
Output Option |
Select one of the following output options:
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Save Report File |
Select this check box to save the Crystal Reports report (.rpt) file for the report to the folder entered in the Report Working Directory field for your user ID in User Profile Maintenance. You can use the report file to customize the report. For more information, see Crystal Reports FAQ. This check box is only available if you select the Screen radio button. |
Save Access Database File |
Select this check box to save the Access database (.mdb) file for the report to the folder entered in the Report Working Directory field for your user ID in User Profile Maintenance. You can use the Access database file to customize the report. For more information, see Crystal Reports FAQ. This check box is only available if you select the Screen radio button. |
Output File Type |
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Specify File Name |
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Output Directory |
Enter the location for the output report, or click the Lookup button to navigate to and select a location. This field is only available if the Specify File Name check box is cleared. |
Output File Name |
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Excel Format Name |
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Format Maintenance |
Click this button to display Excel Format Maintenance, which allows you to set up Excel formats. This button is only available if you select the Excel radio button. |
Save As Type |
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Include header |
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Delimiter |
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Enclosing Character |
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Printer |
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Subject |
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Report File Prefix |
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Add Additional Comments |
Select this check box if you want to include additional comments with the emailed report. If you select this check box, the Additional Comments window appears after you click the Print button in the ribbon, and allows you to enter the comments. This check box is only available if you select the Email radio button. |
Print Full Heading on All Pages |
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Print Title Line on All Pages |
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Horizontal Shading |
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Collate |
Select this check box to collate the printed copies of the report (if you are printing multiple copies of the report). This check box is cleared by default, and is only enabled if you select the Printer radio button and enter a value greater than 1 in the Number of Copies field. Example You are printing five copies of a 20 page report to distribute to five different people. Leave this check box selected, so that pages 1-20 of the first copy prints, then pages 1-20 of the second copy, etc. If you clear this check box, five copies of page 1 prints, then five copies of page 2, etc. |
Horizontal Shading Color |
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Number of Copies |
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Process |
Select whether the task is run now or run by Scheduling Assistant. If you select the Schedule radio button, you can specify when the task occurs, and optionally set up an alert to be created when the task completes. These radio buttons are only enabled if the Disable Scheduling Assistant check box is cleared for your user ID in User Profile Maintenance. Note If you select the Schedule radio button, you cannot output to the screen. |
Time |
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Date |
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Task Occurs |
Select one of the following options:
These radio buttons are only enabled if you select the Schedule radio button. |
Frequency |
These radio buttons are only available if you select the Every radio button. |
Day of Week |
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Repeat Every X Days |
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Repeat On |
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Repeat Every X Minutes |
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Triggering Task Id |
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Triggering Task Name |
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Triggering Task Description |
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Task Description |
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Scheduling Assistant Queue |
Enter an active Scheduling Assistant queue for the task, or click the Lookup button to select a Scheduling Assistant queue. This defaults to the default queue for your user ID. This field is only enabled if you select the Schedule radio button, and you are assigned to a queue other than the Default queue. |
External Email |
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Screen Alert |
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Internal Email |
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Report Files |
This grid displays report files set up for the report, and is only available if report files are set up for the program in Report File Maintenance. This grid includes the following columns:
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