Menu Path: Accounts Receivable Customer Payments Deposit Entry
Enter/import cash deposits from customers and other third parties.
Enter customer refunds for credit balances.
Enter reversals of erroneous cash deposits.
Use Deposit Entry to record the entry and reverse entry of cash deposits. The cash deposit immediately updates a customer’s accounts receivable balance without having to wait until it is applied to specific invoices and other transactions.
Note As soon as a cash deposit is entered, it directly and immediately affects the customer for sales order credit checking.
Deposit Entry is separate from Payment Apply to provide processing flexibility, and segregation of duties controls if required.
Example Deposits can be entered by one person, posted, and then another person could later apply the payments. Deposits and payment application can also be done simultaneously by the same person or a deposit can have some payment application performed today and the remainder performed another day.
For more information, see Deposit and Payment Application Corrections FAQ.
Button |
Description |
Exit |
Click this button to close the Deposit Entry window. |
Cancel |
Click this button to cancel an import. This button is only available after you click the Import button in the ribbon. |
Import |
Click this button to display the Import tab or if the tab is already displayed to import/validate deposit and/or payment application information. You must enter a deposit import format ID in the Format ID field before you click this button. For more information, see Deposit and Payment Import Maintenance. |
Link Prepayment Orders |
Click this button to display Customer Prepayment Entry, which allows you to associate orders with a selected prepayment. This button is only available if a prepayment is selected in the Payments grid. |
Link Unrelated Customers |
Click this button to display Unrelated Customer Payment, which allows you to record payments from unrelated customers. This button is only available if you select an unrelated customer type deposit in the Payments grid. |
Miscellaneous Deposit |
Click this button to display Miscellaneous Payment, which allows you to view or change the general ledger distribution for a miscellaneous type deposit. This button is only available if you select a miscellaneous type deposit in the Payments grid. |
Bank Account |
Click this button to display Customer Bank Account Maintenance, which allows you to view or maintain bank account information for the selected customer payment. Note This is helpful if the import fails to recognize the customer because the customer used a different bank account to make payment. You can immediately add this new bank account so the next import of this customer’s payment can be recognized. |
Invoice |
Click this button to display A/R Payment -- Invoice Lookup, which allows you to view the open amount, customer, and address for an invoice, credit memo, or debit memo. |
Amount |
Click this button to display A/R Amount Lookup, which allows you to find accounts receivable transactions of a specific amount. This is useful if it is difficult to determine who the customer is on a payment (for example, the name on the check is a dba name), and there is no payment stub identifying reference numbers and corresponding amounts. If the payment is intended to pay for a single invoice, A/R Amount Lookup allows you to enter an amount and view all reference numbers with that amount, to help you determine the correct customer for the payment. |
Notes |
Click this button to display Notes Entry, which allows you to enter notes for a selected deposit. |
View Applied Items |
Click this button to display Customer Payment Application Inquiry, which allows you to view details of a payment application. |
Button |
Description |
Select |
Click this button to display Select a New Batch, which allows you to select a previously created batch. |
Open Manual Batch |
Click this button to display Open a New Batch, which allows you to create a new batch for manual deposits. |
Open Electronic Batch |
Click this button to display Open a New Batch, which allows you to create a new batch for electronic deposits. |
Close |
Click this button to display Close A Batch, which allows you to close a batch. |
Edit |
Click this button to display Edit A Batch, which allows you to edit an existing batch. |
Post |
Click this button to display Accounts Receivable Post, which allows you to post payments for the selected batch. |
Field or Button |
Description |
This field displays the open deposit batch if one is still open. You can use the Select, Open Manual Batch, Open Electronic Batch, Close, and Edit buttons on the Batch tab in the ribbon to work with batches. Note It is highly recommended that you use a separate batch for each bank deposit made and post to the general ledger only when you have completely entered the full deposit. This will help out during the deposit reconciliation process, and will make the cash account information in Account Detail Inquiry more meaningful. Note The batch numbering sequence is shared by Deposit Entry, Non Sufficient Funds Reverse Deposit Entry, and Factor Receivables Entry, but you must use a separate batch for each type of entry. If you attempt to use the same batch number for any of these programs, a warning message appears, and you must select a different batch number. |
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This field displays the description of the batch. |
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The field displays the number of payments in this batch. |
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This field displays the total deposit amount in the currency selected. |
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Enter the currency of the deposit, or click the Lookup button to select the currency. The currency defaults to the general ledger currency. Note A deposit batch can only have one currency. After you enter a payment for this deposit batch, you cannot change the currency. |
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Enter a bank account for the deposit batch, or click the Lookup button to select a bank account. You can only select a general ledger account that is in the Cash general ledger category. This field defaults to the account entered for your user ID in User Extended Options. Note A deposit batch can only have one account. After you enter a payment for this deposit batch, you cannot change the account. |
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Enter the format ID associated with a bank account that is only used for deposit imports. For more information, see Deposit and Payment Import Maintenance. This field defaults to the format ID entered for your user ID in User Extended Options. |
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Enter a bank account description for the deposit batch, or click the Lookup button to select a bank account description. You can only select a general ledger account that is in the Cash general ledger category. This field defaults to the description of the account entered for your user ID in User Extended Options. Note A deposit batch can only have one account. After you enter a payment for this deposit batch, you cannot change the account. |
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This field displays the currency exchange rate. If the currency selected is the general ledger currency, this is equal to 1. |
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Click the Lookup buttons to select the period and year for the deposit. These fields default to the default accounts receivable general ledger period. |
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Enter the date the deposit was recorded by the bank or financial institution, or click the drop-down arrow to select the date. This field is only available if individual payments will not be reconciled for the selected batch. |
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Select the deposit type. You can select one of the following types:
Example UPS sends a payment in collection of C.O.D. invoices for multiple customers.
Example You receive a rebate check from your insurance company and want to record the general ledger accounts that are affected. Note You must enter the general ledger distribution when you enter a miscellaneous payment. |
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Enter the check number or payment identification number associated with the payment. |
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Enter a name for the payment. This field is only available if you select the Miscellaneous radio button. |
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Enter the customer code of the customer associated with the payment, or click the Lookup button to select the customer code. This field is only available if you select the Related Customer or Unrelated Customer radio button. |
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Enter the customer name of the customer associated with the payment, or click the Lookup button to select the customer name. This field is only available if you select the Related Customer or Unrelated Customer radio button. |
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Enter the payment amount (in the batch currency). Note A negative payment amount can be entered for two purposes: to reverse a previously-applied payment that is in error, or to record a customer refund of a credit balance. |
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Enter the payment date, or click the drop-down arrow to select a payment date. This field defaults to the deposit date. It can be a different date than the deposit date, and this is what is used for payment statistics calculations. Example You received a payment on a Friday, but did not get to the bank to make a deposit until the subsequent Monday. Friday would be the payment date, and the subsequent Monday would be the deposit date. |
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Click the Lookup button to select a payment method. The payment method defaults from the payment method entered for the selected customer in Customer Maintenance. |
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Enter the date on the customer’s check, or click the drop-down arrow to select a date. This date can be used for payment analysis. |
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Click the Lookup button to navigate to and select the scanned image file for the customer’s check. Note If a file or image upload directory is set up for the system ID, the file is copied to the Deposit_Images folder in the file or image upload directory when you select the file. If no file or image upload directory is set up, the file remains in the original location. |
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Click this button to display the image file entered in the Image field. |
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Click this button to delete the image file entered in the Image field. |
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Select this check box if you are entering a prepayment from a customer. This check box is only enabled if you select the Related Customer radio button and do not select the Apply Immediately check box. If you select this check box and add the payment, you can then link it to one or multiple orders. For information on processing accounts receivable prepayments, see Accounts Receivable Prepayment Process Flow. |
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Select this check box to display Payment Apply immediately after you enter a payment. This check box is only enabled if the Prepayment check box is cleared. |
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Select this check box to use the paying customer for the payment. Example Customer A is set up as a paying customer for Customer B. If you select this check box, and then enter Customer B's customer code or name in the Customer Code or Customer Name field, the software substitutes Customer A's customer code and name so that the paying customer is used for the payment. This check box is only enabled if you select the Related Customer radio button. For information on setting up paying customers, see Customer Maintenance. Note This check box must be selected before you enter the customer code or name. |
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Select this check box if you want the payment date to be retained from the previously-entered payment date. |
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Select this check box to enable payment algorithms for this payment. This check box is only enabled if the Use Payment Algorithms check box is selected in Accounts Receivable Control Maintenance. For more information, see Payment Algorithms FAQ. |
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Select this check box to automatically enter the selected customer's default payment method in the Method field. This check box is selected by default. You can set up the customer's default payment method in Customer Maintenance. |
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Select this check box if you want the customer to be retained from the previously-entered customer. This check box is only enabled if you select the Related Customer or Unrelated Customer radio button. Example The customer sends multiple checks. You can then select this check box to avoid having to enter the customer for each payment. |
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Click this button to add the payment to this deposit. Note After you click this button, the customer’s accounts receivable balance is adjusted by the payment amount. |
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Click this button to clear the current payment information. |
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Click this button to display Payment Apply, which allows you to apply the selected payment, or Customer Prepayment Entry, which allows you to apply the selected prepayment to sales orders. |
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Click this button to remove the selected payment from this deposit. You cannot remove a prepayment if sales orders are associated with it. Note After you click this button, the customer’s accounts receivable balance is adjusted by the payment amount being removed. |
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This grid displays payments that have been entered in the current batch. This grid includes the following columns:
To change a payment amount, customer, or any other payment information on a payment already entered, double-click the payment, make the changes, then click the Add button to re-enter the changed payment information. You can only change payment information if the payment has not yet been applied. If it is already applied, a message appears that informs you that you cannot change the deposit, but you can update the items applied. You can change the application by using the Open Item Apply and Resolve. |
Field or Button |
Description |
Select one of the following processing options:
Note It is highly recommended that you use the Validate Only option before using the Import if all Data is Valid option. This will give you an opportunity to review any validation problems before importing. |
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Select an option for what to do with any unapplied balance for imported deposits. Select one of the following options:
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Enter the path and file name containing the data to be imported, or click the Lookup button to navigate to and select the file. |
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Select this check box to import invoice numbers (reference numbers) that are formatted without zeros or that are formatted with a period or space instead of zeros. For example, if you are trying to import to PW000012345, if you select this check box, the software can import the following:
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Select this check box to create payment application records if the total amount of the payment applications is not equal to the amount of the related deposit in the import file. If you select this check box, and the amount of the deposit does not equal the amount of the payment applications, an on account or chargeback transaction is created automatically to account for the difference. If this check box is cleared, only the deposit is imported. |
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Select this check box to create payment application records if the payment application amount is greater than the invoice amount by more than the payment maximum absorption amount. |
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This field displays the current status of the import in progress. |
Field or Button |
Description |
Select one of the following output options:
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Output File Type |
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Specify File Name |
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Output Directory |
Enter the location for the output report, or click the Lookup button to navigate to and select a location. This field is only available if the Specify File Name check box is cleared. |
Output File Name |
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Excel Format Name |
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Format Maintenance |
Click this button to display Excel Format Maintenance, which allows you to set up Excel formats. This button is only available if you select the Excel radio button. |
Save As Type |
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Include header |
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Delimiter |
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Enclosing Character |
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Printer |
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