Menu Path: Accounts Receivable Inquiries Customers Prospect Inquiry
Use Prospect Inquiry to view information for unqualified prospective customers (prospects for which a quote or order cannot be entered). These prospects can be accessed for mailings, contacts, or other CRM purposes.
Note When an unqualified prospect becomes a qualified prospect or an actual customer, you can easily copy the prospect information to Customer Maintenance by selecting the Prospect option, then selecting the actual prospect.
Use Prospect Inquiry to also view the GDPR consent-related information.
Button |
Description |
Exit |
Click this button to close the Prospect Inquiry window. |
First |
Click this button to display the first prospect. |
Prev |
Click this button to display the previous prospect. |
Next |
Click this button to display the next prospect. |
Last |
Click this button to display the last prospect. |
Contacts |
Click this button to display Contact Maintenance, which allows you to view customer contacts. This button is only available if the Contacts tab is displayed. The icon for this button includes a check mark if contacts exist for the selected prospect. |
Attachments |
Click this button to display Attachment Entry, which allows you to view attachments for a selected prospect or contact. |
Documents |
Click this button to display Contact Document Selection, which allows you to view which documents are delivered to the selected contact. This button is only available if the Contacts tab is displayed. |
Notes |
Click this button to display Notes Entry, which allows you to view notes for a selected prospect or contact. |
GDPR |
Click this button to open the GDPR Maintenance
window, which allows you to view the data
subjects' consent to use their
personal data in Apprise.
Note that an orange check mark appears on this button if personal data
such as an address has been erased or filled already in GDPR Maintenance.
This button is only available on the tabs that contain personal data such
as addresses, phone numbers, fax numbers, and email addresses. |
Field or Button |
Description |
Enter an existing prospect code or click the Lookup button to select an existing prospect code. Note If you are a sales representative, you can only view prospects assigned to you. |
|
Enter an existing prospect's name, or click the Lookup button to select an existing prospect name. Note If you are a sales representative, you can only view prospects assigned to you. |
Field or Button |
Description |
This field displays the date that this prospect was created. When you create a new prospect, it defaults to the current date and cannot be changed. |
|
This check box is selected if the prospect is active, and available in Lookup windows. |
|
This field displays the customer code if this prospect is converted into a customer. |
|
This field displays the customer name if this prospect is converted into a customer. |
|
This field displays the customer template to use when converting this prospect to a qualified prospect or customer. |
|
This field displays the primary contact for the prospect. |
|
This field displays the first line of the prospect's street address. |
|
This field displays the second line of the prospect's street address. |
|
This field displays the third line of the prospect's street address. |
|
This field displays the city of the prospect's address. For information on setting up cities, see Postal Code Maintenance. |
|
This field displays the state or province of the prospect's address. This field’s label can be set up in Country Maintenance. |
|
This field displays the postal code of the prospect's address. The format of the postal code is set up for the country in Country Maintenance, and can optionally be set up to be validated. |
|
This field displays the prospect's country. For information on setting up countries, see Country Maintenance. |
|
This field displays the main contact of the prospect who should receive invoices. |
|
This field displays the county associated with the prospect's address. |
|
This field displays the address of the prospect's Website. |
|
Click this button to display the prospect's Website if the address for it is entered in the Website field. |
|
This field displays the prospect's telephone number. The format of the telephone number is set up in Country Maintenance. |
|
This field displays the main email address for the prospect. |
|
This field displays the prospect's fax number. The format of the fax number is set up in Country Maintenance. |
|
This field displays the primary language spoken by the prospect. |
|
This field displays the route for the prospect. This field is only available if the selected customer template is set up with a fleet delivery shipper. |
|
This field displays the stop number for the prospect. This field is only available if the selected customer template is set up with a fleet delivery shipper. |
|
Click this button to display Customer Route Inquiry, which allows you to view waves, routes, and stops for a customer. This button is only available if the selected customer template is set up with a fleet delivery shipper. |
|
These check boxes are selected for days on which the prospect will not have deliveries. These check boxes are only available if the selected customer template is set up with a fleet delivery shipper. |
Field or Button |
Description |
This field displays the main sales representative that handles the prospect. For information on setting up sales representatives, see Sales Representative Maintenance. |
|
This field displays an additional sales representative that handles the prospect. For information on setting up sales representatives, see Sales Representative Maintenance. |
|
This field displays the main shipping location prefix that services the prospect. Locations are set up in Location Maintenance. |
|
This field displays the main sales location prefix that services the prospect. Locations are set up in Location Maintenance. |
|
This field displays the sales division that handles the prospect. The sales division is a customer grouping used for EIS and sales analysis. |
|
This field displays the sales group that handles the prospect. The sales group is a customer grouping used for EIS and sales analysis. |
|
This field displays the sales territory that handles the prospect. The sales territory is a customer grouping used for EIS and sales analysis. |
|
This field displays the price book group for the prospect. The price book group is a customer grouping to use for price calculations. For information on setting up price book groups, see Price Book Group Maintenance. |
|
This field displays the main marketing representative responsible for the prospect. For information on setting up marketing representatives, see Marketing Representative Maintenance. |
|
This field displays a secondary marketing representative responsible for the prospect. For information on setting up marketing representatives, see Marketing Representative Maintenance. |
|
This field is disabled in this window. |
|
This button is disabled in this window. |
|
This button is disabled in this window. |
|
This button is disabled in this window. |
|
This grid displays price books for the prospect. |
|
This button is disabled in this window. |
|
This button is disabled in this window. |
Field or Button |
Description |
The check box is selected for each market segment and/or market group associated with the prospect. You can click the plus or minus symbol to the left of a market group to show or hide the market segments in the market group. For information on setting up market groups and market segments, see Market Group and Segment Maintenance. |
Field or Button |
Description |
This grid displays contacts set up for the prospect in Contact Maintenance. Double-click a contact to display the contact information in Contact Maintenance. |
|
Select whether to display CRM tasks for only the contact selected in the Contacts grid or for all contacts. |
|
This grid displays CRM tasks for the selected contact or all contacts (based on the selected Show History For option). Double-click a task to display information for the task. |
Field or Button |
Description |
These fields display information for customer-related user-defined fields. The label names and validations for these fields are set up in User Defined Fields Maintenance. |
Field or Button |
Description |
These fields display any user-defined market segment information for the prospect. The labels, formats, and validations are set up in User Defined Fields Maintenance. |