Wireless Warehouse Picking Process Flow

You can use Wireless Warehouse to perform picking in your warehouse. Depending on your company's needs, there are four main process flows for using Wireless Warehouse to perform picking:

Picking Without Advanced Packaging - Use this process if you do not use the Advanced Packaging feature. This is the simplest workflow.
Picking with Advanced Packaging (pick pack) - Use this process to organize products on pick demands into packages, and track the package numbers. For information on enabling the Advanced Packaging feature, see Advanced Packaging FAQ.
Picking with Cartonization - Use this process if you want the software to calculate the cartons to use during picking based on the size and weight of the picked products and the size and weight capacities of cartons. For more information, see Cartonization FAQ.
Picking with Pre-Printed Package Labels - Use this process if UCC128 package labels are needed before picking. This process automatically creates packages for everything on a pick demand.

For more information about multi-order picking, see Wireless Warehouse Multi-Order Picking Process Flow.

Picking Without Advanced Packaging

To perform the picking process without the Advanced Packaging feature, use the following steps:

Set up zone options for Wireless Warehouse picking.
1. In Zone Maintenance, select a zone in which picking will occur, and click the Update button in the ribbon.
2. Click the Task Options button in the ribbon.
3. In Zone Task Options, verify that Picking is selected as a task type for the zone.
4. Set up options for the Picking task type.
  1. Double-click Picking in the Task Types grid to display picking task options.
  2. Click the Update button in the ribbon.
  3. Select Handheld or Both in the Task Option field to allow Wireless Warehouse users to perform picking tasks.
  4. If you want picking tasks to be automatically assigned to users, select the Allow Auto Assign of Task Type check box.
  5. Enter a default priority for picking in the Default Priority field. Zero is the highest priority and 999 is the lowest priority. Usually, you should not use zero as a priority, so that there is at least one higher priority number available.
  6. Select whether Wireless Warehouse users must scan each unit of products, or can enter a quantity when picking. This can be overridden for specific product categories, products, and product locations.
  7. Select whether Wireless Warehouse users must scan the bin and/or product when picking. The product scan requirement can be overridden for specific product categories, products, and product locations.
  8. Select the Single Product UM Scan check box if you do not want users to scan the unit of measure when picking a product from a bin that contains only a single unit of measure of the product.
  9. Select whether pallet numbers are automatically generated, scanned for each product, or scanned for the first product on each pallet.
  10. Select whether package numbers are automatically generated, scanned for each product, or scanned for the first product in each package.
  11. Select whether pallet labels are printed after confirmation, during picking, or during laydown.
  12. Select whether package labels are printed after confirmation, or during laydown.
  13. If you want to allow products to be scanned in any order regardless of the order displayed on the printed pick ticket, select the Allow Product Scan In Any Sequence check box.
  14. If you want to allow duplicate serial numbers to be scanned, select the Allow Duplicate Serial # check box.
  15. If you want to require serial numbers to be scanned for products tracked by serial number, select the Disallow Product Code, UPC and GTIN in Serial # check box.
  16. Click the OK button in the ribbon to save the task options.
5. Click the Exit button in the ribbon.
6. Click the OK button in the ribbon.
7. Repeat substeps a to f for all zones that will be using Wireless Warehouse picking.
Generate pick demands in Pick Demand Create and Print. Wireless Warehouse picking tasks are created for each pick demand.
Perform the picking task with a handheld device. This is performed by the warehouse employee. You cannot merge or split a pick demand during picking. You can pick multiple pick demands for the same order (but not multiple pick demands for multiple orders).
1. At the Wireless Warehouse Handheld Menu, enter Get Next Task. The picking task appears, and the bin displays at the top of the handheld screen to direct you to go to a specific bin.
2. If a remark appears on the handheld screen, read the remark, and click Close Remark to proceed. Remarks appear on the handheld if remarks were added to pick demands for the order, order line, customer, and/or product. Remarks only display once per order per task.
3. If the bin from which you are picking is not automatically entered in the Bin field, scan the bin, or enter it in the field. The product code, quantity to pick, and unit of measure display at the top of the handheld screen.
4. Scan the picked product, or enter the product code, UPC, or GTIN in the SKU field.
5. Enter the unit of measure displayed for the product you are picking in the U/M field. You cannot change the unit of measure because you must pick in the correct unit of measure.
6. If the product is tracked by lot or serial number, scan the lot or serial number, or enter it in the Lot or Serial field.
7. If the pallet number is not automatically entered in the Pallet field and pallet labels are used for the zone and customer, scan the pallet or enter the number in the field. If the field is disabled, and you want to use a new pallet number, select Tools $Images\bluerarw.gif$ Pallet.
8. If you are not required to scan each unit of the product, enter the quantity picked in the Qty field. When you enter the quantity, the product is moved in the system to your user bin. If you are required to scan each unit of the product, repeat substeps d to g.
9. Repeat substeps b to h for all products you are picking.

If you need to stop picking to put products into the laydown bin, select Tools $Images\bluerarw.gif$ Putdown, then scan the laydown bin, or enter the bin name in the Bin field. You can then resume picking, but you must use the same laydown bin.

If the bin from which you are picking does not contain the expected quantity of the product (i.e, there is no more product on a shelf), select Tools $Images\bluerarw.gif$ Short, confirm that you want to mark the pick quantity as short of the expected quantity, and then continue picking any other products for the pick demand.

If all products for the task are picked, all fields except the Bin field are hidden, and you can continue to the next substep.

1. Scan the laydown bin, or enter the bin name in the Bin field, as you put the product down on the loading dock. You have completed the task and the main menu appears.

Note You can only put products for a picking task in a single laydown bin. If you previously put products into a laydown bin for the task, you must use that bin.

Adjust inventory for the confirmed pick demand in Confirmed Pick Demand Inventory Adjust, and continue processing as normal.

Picking with Advanced Packaging

To perform the picking process with the Advanced Packaging feature, use the following steps:

Set up zone options for Wireless Warehouse picking.
1. In Zone Maintenance, select a zone in which picking will occur, and click the Update button in the ribbon.
2. Click the Task Options button in the ribbon.
3. In Zone Task Options, verify that Picking is selected as a task type for the zone.
4. Set up options for the Picking task type.
  1. Double-click Picking in the Task Types grid to display picking task options.
  2. Click the Update button in the ribbon.
  3. Select Handheld or Both in the Task Option field to allow Wireless Warehouse users to perform picking tasks.
  4. If you want picking tasks to be automatically assigned to users, select the Allow Auto Assign of Task Type check box.
  5. Enter a default priority for picking in the Default Priority field. Zero is the highest priority and 999 is the lowest priority. Usually, you should not use zero as a priority, so that there is at least one higher priority number available.
  6. Select whether Wireless Warehouse users must scan each unit of products, or can enter a quantity when picking. This can be overridden for specific product categories, products, and product locations.
  7. Select whether Wireless Warehouse users must scan the bin and/or product when picking. The product scan requirement can be overridden for specific product categories, products, and product locations.
  8. Select the Single Product UM Scan check box if you do not want users to scan the unit of measure when picking a product from a bin that contains only a single unit of measure of the product.
  9. Select whether pallet numbers are automatically generated, scanned for each product, or scanned for the first product on each pallet.
  10. Select whether package numbers are automatically generated, scanned for each product, or scanned for the first product in each package.
  11. Select whether pallet labels are printed after confirmation, during picking, or during laydown.
  12. Select whether package labels are printed after confirmation, or during laydown.
  13. If you want to allow products to be scanned in any order regardless of the order displayed on the printed pick ticket, select the Allow Product Scan In Any Sequence check box.
  14. If you want to allow duplicate serial numbers to be scanned, select the Allow Duplicate Serial # check box.
  15. If you want to require serial numbers to be scanned for products tracked by serial number, select the Disallow Product Code, UPC and GTIN in Serial # check box.
  16. Click the OK button in the ribbon to save the task options.
5. Click the Exit button in the ribbon.
6. Click the OK button in the ribbon.
7. Repeat substeps a to f for all zones that will be using Wireless Warehouse picking.
Generate pick demands in Pick Demand Create and Print. Wireless Warehouse picking tasks are created for each pick demand.
Perform the picking task with a handheld device. This is performed by the warehouse employee. You cannot merge or split a pick demand during picking. You can pick multiple pick demands for the same order (but not multiple pick demands for multiple orders).
1. At the Wireless Warehouse Handheld Menu, enter Get Next Task. The picking task appears, and the bin displays at the top of the handheld screen to direct you to go to a specific bin.
2. If a remark appears on the handheld screen, read the remark, and click Close Remark to proceed. Remarks appear on the handheld if remarks were added to pick demands for the order, order line, customer, and/or product. Remarks only display once per order per task.
3. If the bin from which you are picking is not automatically entered in the Bin field, scan the bin, or enter it in the field. The product code, quantity to pick, and unit of measure display at the top of the handheld screen.
4. Scan the picked product, or enter the product code, UPC, or GTIN in the SKU field.
5. Enter the unit of measure displayed for the product you are picking in the U/M field. You cannot change the unit of measure because you must pick in the correct unit of measure.
6. If the product is tracked by lot or serial number, scan the lot or serial number, or enter it in the Lot or Serial field.
7. If the package number is not automatically entered in the Package field, scan the package or enter the number in the field. If the field is disabled, and you want to use a new package number, select Tools $Images\bluerarw.gif$ Package.
NOTE If the package dimensions are required for a shipper in Shipper Maintenance, and if it is a single-single picking task, then the Carton field is displayed. This field is mandatory and the system auto-populates the product's default single-single carton code, if defined in Product Maintenance. If the carton code is not defined, enter a valid carton code manually.
1. If the pallet number is not automatically entered in the Pallet field and pallet labels are used for the zone and customer, scan the pallet or enter the number in the field. If the field is disabled, and you want to use a new pallet number, select Tools $Images\bluerarw.gif$ Pallet.
2. If you are not required to scan each unit of the product, enter the quantity picked in the Qty field. When you enter the quantity, the product is moved in the system to your user bin. If you are required to scan each unit of the product, repeat substeps d to h.
3. Repeat substeps b to i for all products you are picking.

If all products for the task are picked, all fields except the Bin field are hidden, and you can continue to the next substep.

1. Scan the laydown bin, or enter the bin name in the Bin field, as you put the product down on the loading dock. You have completed the task and the main menu appears.

Note You can only put products for a picking task in a single laydown bin. If you previously put products into a laydown bin for the task, you must use that bin.

Adjust inventory for the confirmed pick demand in Confirmed Pick Demand Inventory Adjust, and continue processing as normal.

Picking with Cartonization

To perform the picking process with cartonization, use the following steps:

In Location Maintenance, select the Pre Build Cartons check box on the Picking Demands tab for all locations that will use cartonization.
Set up zone options for Wireless Warehouse picking.
1. In Zone Maintenance, select a zone in which picking will occur, and click the Update button in the ribbon.
2. Click the Task Options button in the ribbon.
3. In Zone Task Options, verify that Picking is selected as a task type for the zone.
4. Set up options for the Picking task type.
  1. Double-click Picking in the Task Types grid to display picking task options.
  2. Click the Update button in the ribbon.
  3. Select Handheld or Both in the Task Option field to allow Wireless Warehouse users to perform picking tasks.
  4. If you want picking tasks to be automatically assigned to users, select the Allow Auto Assign of Task Type check box.
  5. Enter a default priority for picking in the Default Priority field. Zero is the highest priority and 999 is the lowest priority. Usually, you should not use zero as a priority, so that there is at least one higher priority number available.
  6. Select whether Wireless Warehouse users must scan each unit of products, or can enter a quantity when picking. This can be overridden for specific product categories, products, and product locations.
  7. Select whether Wireless Warehouse users must scan the bin and/or product when picking. The product scan requirement can be overridden for specific product categories, products, and product locations.
  8. Select the Single Product UM Scan check box if you do not want users to scan the unit of measure when picking a product from a bin that contains only a single unit of measure of the product.
  9. Select whether pallet numbers are automatically generated, scanned for each product, or scanned for the first product on each pallet.
  10. Select whether package numbers are automatically generated, scanned for each product, or scanned for the first product in each package.
  11. Select whether pallet labels are printed after confirmation, during picking, or during laydown.
  12. Select whether package labels are printed after confirmation, or during laydown.
  13. If you want to allow products to be scanned in any order regardless of the order displayed on the printed pick ticket, select the Allow Product Scan In Any Sequence check box.
  14. If you want to allow duplicate serial numbers to be scanned, select the Allow Duplicate Serial # check box.
  15. If you want to require serial numbers to be scanned for products tracked by serial number, select the Disallow Product Code, UPC and GTIN in Serial # check box.
  16. Click the OK button in the ribbon to save the task options.
5. Click the Exit button in the ribbon.
6. Click the OK button in the ribbon.
7. Repeat substeps a to f for all zones that will be using Wireless Warehouse picking.
In Shipping Carton Maintenance, set up carton codes for all cartons that your warehouse will use to package products.
In Shipping Carton Zone Maintenance, select locations, zones, and customers for which each carton you set up in step 3 can be used.
In Product Location Maintenance, select the check box in the Can be Packaged column in the Selected U/M grid on the Units of Measure tab for all products/locations for which you want to perform cartonization. You can also select the check box in the Can be Packaged column in the Product Units of Measure grid on the Unit of Measure tab in Product Maintenance to set up a product for cartonization in multiple locations at once. If you only want to perform cartonization for specific customers, you can select the Can be Packaged check box in Customer Product Maintenance.

In Customer Maintenance, select the Allow Mixed Cartons check box, and clear the No Cartonization check box for each customer for which cartonization will be performed.

Generate pick demands in Pick Demand Create and Print. Wireless Warehouse picking tasks are created for each pick demand.

Note The Pre Build Cartons check box must be selected on the Print Options tab. It will be selected by default because you set it up as a default for the location in step 1.

Perform the picking task with a handheld device. This is performed by the warehouse employee. You cannot merge or split a pick demand during picking. You can pick multiple pick demands for the same order (but not multiple pick demands for multiple orders).
1. At the Wireless Warehouse Handheld Menu, enter Get Next Task. The picking task appears, and the bin displays at the top of the handheld screen to direct you to go to a specific bin.
2. If a remark appears on the handheld screen, read the remark, and click Close Remark to proceed. Remarks appear on the handheld if remarks were added to pick demands for the order, order line, customer, and/or product. Remarks only display once per order per task.
3. If the bin from which you are picking is not automatically entered in the Bin field, scan the bin, or enter it in the field. The product code, quantity to pick, and unit of measure display at the top of the handheld screen.
4. Scan the picked product, or enter the product code, UPC, or GTIN in the SKU field.
5. Enter the unit of measure displayed for the product you are picking in the U/M field. You cannot change the unit of measure because you must pick in the correct unit of measure. The carton code and package number display at the top of the handheld screen.
6. If the product is tracked by lot or serial number, scan the lot or serial number, or enter it in the Lot or Serial field.
7. Scan the package or enter the package number in the Package field.
8. If the pallet number is not automatically entered in the Pallet field and pallet labels are used for the zone and customer, scan the pallet or enter the number in the field. If the field is disabled, and you want to use a new pallet number, select Tools $Images\bluerarw.gif$ Pallet.
1. If you are not required to scan each unit of the product, enter the quantity picked in the Qty field. When you enter the quantity, the product is moved in the system to your user bin. If you are required to scan each unit of the product, repeat substeps d to h.
1. Repeat substeps b to i for all products you are picking.

If products do not fit in a carton, select Tools $Images\bluerarw.gif$ Repackage. You will need to reprint all your labels for the package you are packing and all unpacked packages.

If all products for the task are picked, all fields except the Bin field are hidden, and you can continue to the next substep.

1. Scan the laydown bin, or enter the bin name in the Bin field, as you put the product down on the loading dock. You have completed the task and the main menu appears.

Note You can only put products for a picking task in a single laydown bin. If you previously put products into a laydown bin for the task, you must use that bin.

Adjust inventory for the confirmed pick demand in Confirmed Pick Demand Inventory Adjust, and continue processing as normal.

Picking with Pre-Printed Package Labels

To perform the picking process with pre-printed package labels, use the following steps:

Set up zone options for Wireless Warehouse picking.
1. In Zone Maintenance, select a zone in which picking will occur, and click the Update button in the ribbon.
2. In the Print Pre-Created Labels at field, select whether UCC128 labels print when the Wireless Warehouse task starts, or when pick demands print.
3. In the Picking/Shipping Label Format field, enter the format for the shipping labels.
4. In the Picking Break Label Format field, optionally enter a special label format for printing between shipping labels. If you enter this format, the labels will take slightly longer to print.
5. Click the Other Options tab, and select the Create Default Packages at Pick Demand Create check box.
6. If you want to allow warehouse employees to scan the first and last package in a range of packages (instead of requiring them to scan every package), select the Use Wireless Package Range Quantity Scan check box.
7. Click the Task Options button in the ribbon.
8. In Zone Task Options, verify that Picking is selected as a task type for the zone.
9. Set up options for the Picking task type.
  1. Double-click Picking in the Task Types grid to display picking task options.
  2. Click the Update button in the ribbon.
  3. Select Handheld or Both in the Task Option field to allow Wireless Warehouse users to perform picking tasks.
  4. If you want picking tasks to be automatically assigned to users, select the Allow Auto Assign of Task Type check box.
  5. Enter a default priority for picking in the Default Priority field. Zero is the highest priority and 999 is the lowest priority. Usually, you should not use zero as a priority, so that there is at least one higher priority number available.
  6. Select whether Wireless Warehouse users must scan each unit of products, or can enter a quantity when picking. This can be overridden for specific product categories, products, and product locations.
  7. Select whether Wireless Warehouse users must scan the bin and/or product when picking. The product scan requirement can be overridden for specific product categories, products, and product locations.
  8. Select the Single Product UM Scan check box if you do not want users to scan the unit of measure when picking a product from a bin that contains only a single unit of measure of the product.
  9. Select whether pallet numbers are automatically generated, scanned for each product, or scanned for the first product on each pallet.
  10. Select whether package numbers are automatically generated, scanned for each product, or scanned for the first product in each package.
  11. Select whether pallet labels are printed after confirmation, during picking, or during laydown.
  12. Select whether package labels are printed after confirmation, or during laydown.
  13. If you want to allow products to be scanned in any order regardless of the order displayed on the printed pick ticket, select the Allow Product Scan In Any Sequence check box.
  14. If you want to allow duplicate serial numbers to be scanned, select the Allow Duplicate Serial # check box.
  15. If you want to require serial numbers to be scanned for products tracked by serial number, select the Disallow Product Code, UPC and GTIN in Serial # check box.
  16. Click the OK button in the ribbon to save the task options.
10. Click the Exit button in the ribbon.
11. Click the OK button in the ribbon.
12. Repeat substeps a to k for all zones that will be using Wireless Warehouse picking.
Verify that the correct package unit of measure is entered for all products in the Package U/M field on the Warehouse tab in Product Location Maintenance or the Default Pkg U/M field in Customer Product Maintenance.
In Customer Maintenance, select the Yes or Zone Based radio button in the Create Default Packages at Pick Demand Create radio set for all customers who required UCC128 labels.
Generate pick demands in Pick Demand Create and Print. Wireless Warehouse picking tasks are created for each pick demand.
Perform the picking task with a handheld device. This is performed by the warehouse employee. You cannot merge or split a pick demand during picking. You can pick multiple pick demands for the same order (but not multiple pick demands for multiple orders).
1. At the Wireless Warehouse Handheld Menu, enter Get Next Task. A message appears, and indicates that you should retrieve shipping labels from the printer.
2. Retrieve the UCC128 labels from the printer.
3. At the Wireless Warehouse Handheld Menu, enter Get Next Task. The picking task appears, and the bin displays at the top of the handheld screen to direct you to go to a specific bin.
4. If a remark appears on the handheld screen, read the remark, and click Close Remark to proceed. Remarks appear on the handheld if remarks were added to pick demands for the order, order line, customer, and/or product. Remarks only display once per order per task.
5. If the bin from which you are picking is not automatically entered in the Bin field, scan the bin, or enter it in the field. The product code, quantity to pick, and unit of measure display at the top of the handheld screen.
6. Scan the picked product, or enter the product code, UPC, or GTIN in the SKU field.
7. Enter the unit of measure displayed for the product you are picking in the U/M field. You cannot change the unit of measure because you must pick in the correct unit of measure.
8. If the product is tracked by lot or serial number, scan the lot or serial number, or enter it in the Lot or Serial field.
9. If your company requires you to scan the UCC128 label for every package, apply and scan the UCC128 label. If your company allows you to scan a range of packages, apply labels for the range, and scan the first and last package in the range.
10. If the pallet number is not automatically entered in the Pallet field and pallet labels are used for the zone and customer, scan the pallet or enter the number in the field. If the field is disabled, and you want to use a new pallet number, select Tools $Images\bluerarw.gif$ Pallet.
11. Repeat substeps e to j for all products you are picking.

If all products for the task are picked, all fields except the Bin field are hidden, and you can continue to the next substep.

1. Scan the laydown bin, or enter the bin name in the Bin field, as you put the product down on the loading dock. You have completed the task and the main menu appears.

Note You can only put products for a picking task in a single laydown bin. If you previously put products into a laydown bin for the task, you must use that bin.

Adjust inventory for the confirmed pick demand in Confirmed Pick Demand Inventory Adjust, and continue processing as normal.